Privacy Information

About this notice

This privacy notice applies to the Hedgerwyn website at hedgerwyn.com and is provided by Hedgerwyn Systems Ltd, 14 Ashford Lane, Bristol, BS1 4RW, United Kingdom. If you have questions about how this site handles information, please contact us at [email protected].

This notice describes what we understand about how information is handled based on the site's current design. Where a matter depends on operator configuration or third-party services that we cannot fully confirm, we say so rather than making an assumption.

Information you provide directly

The Enquiry page includes a contact form. When you complete and submit this form, your browser opens your default email application with the form content pre-filled and the message addressed to our support email address. The submission is sent from your own email client, not from this website's server.

This means that the information you provide — your name, email address, request type, and message — is transmitted through your own email application and received by the Hedgerwyn support team in the same way as a manually written email. It is not processed or stored by a server on this website.

Information collected automatically

When you visit any website, your browser typically transmits standard technical information to the server hosting the site. This may include your IP address, browser type, operating system, referring page, and the pages you visit. Whether and how this information is stored depends on the hosting configuration for this site.

We cannot confirm the specific logging or analytics configuration used by the hosting provider without independent verification. If you would like further information about this, please contact us at [email protected].

Cookies and local storage

This website does not intentionally set cookies or use local storage for tracking or analytics purposes. As a static website served without server-side scripting on the page itself, the site does not run code that places tracking cookies. Your browser may apply its own caching behaviour, which is outside our control.

No third-party content or scripts

This website does not load content from external domains. There are no embedded social media widgets, third-party analytics scripts, advertising networks, or external fonts. All assets are served from hedgerwyn.com.

How we use information from enquiries

When the support team receives an enquiry by email, the information you provided is used solely to respond to your request. We do not use enquiry submissions for marketing purposes, share them with other organisations, or add your details to any mailing list without your agreement.

Enquiries are retained for as long as is necessary to address your request and for a reasonable period thereafter. Specific retention periods are not independently verified for the purposes of this notice.

Children

This website is an informational resource not directed at children. We do not knowingly collect information from persons under 18. If you believe information about a child has been submitted, please contact us so we can take appropriate steps.

Links to other websites

This site does not include links to external websites. All navigation leads to pages within hedgerwyn.com. This privacy notice does not cover any websites you navigate to independently.

Your rights

Depending on the applicable law in your jurisdiction, you may have rights in relation to personal information held about you. These may include the right to access, correct, or request deletion of information. To make such a request, contact us at [email protected]. We will respond to reasonable requests within a reasonable timeframe, though we do not make specific legal commitments about compliance with particular regulations in this notice.

Changes to this notice

This notice may be updated from time to time. The version published on this page applies to visits made after its publication. We encourage you to review this page periodically.

Contact

For any privacy-related question or request, please write to:

Hedgerwyn Systems Ltd
14 Ashford Lane
Bristol, BS1 4RW
United Kingdom
[email protected]